We’re sorry to hear that you’ve experienced theft or vandalism. Please notify the police and have an official report (PV) drawn up in these cases. Below you’ll find a detailed step-by-step guide.
Step-by-step
- Contact the police and have them draw up an official report (PV).
- Inform us by completing the form with the details of the incident.
- Contact us if you are no longer mobile so we can arrange a replacement vehicle for you.
Additional information
- Notify the police immediately.
- The police will draw up an official report (PV).
- Complete the form available on our portal so that we have all necessary information and can inform the leasing company as well.
- In case of theft, Mobilitypower will provide a pool car or rental vehicle for the first 30 days. After that period, arrangements will be made to replace the vehicle.
- In case of vandalism, the insurer will appoint a repairer. If the repair takes longer than 24 hours, a replacement vehicle will be provided.
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