Do I have to report every type of damage to my vehicle?

Yes, you must report any damage to your lease vehicle immediately to your insurer and Mobilitypower, regardless of the extent or cause.

Step-by-step

• Check your car policy and contractual obligations.
• Always report damage, even in the case of minor scratches or dents.
• Use the official reporting procedure.

Additional information

• All types of damage — large, small, known, or unknown — must be reported. Failure to report damage may result in additional costs at the end of the contract or even internal sanctions.

• What may seem minor to you can be considered repairable damage when returning the vehicle. By reporting it promptly, the issue can often be repaired more quickly and at a lower cost, sometimes even through smart repair.

• Check the correct procedure here for reporting damage.