No, you do not necessarily have to have every damage repaired, but you must always report it so that the insurer, Mobilitypower, or your employer can decide if and when a repair is needed.
Step-by-step
- Always report the damage first.
- Let the insurer or leasing company determine whether a repair is required.
- Follow the repair procedure once it has been approved.
Additional information
Even minor scratches or dents must be reported through the official procedure. Arranging a repair yourself without authorization may result in denied reimbursement or issues at the end of the contract.
The insurer will decide whether the damage should be repaired immediately, postponed until scheduled maintenance, or only at the end of the contract. This depends on safety risks, costs, and contractual agreements.
If a repair is necessary, you will be referred to an approved repair center or an appointment will be arranged for you. This ensures correct invoicing and prevents additional costs.
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