I haven’t received a charging card or token yet — what should I do?

Modified on Wed, 3 Dec at 3:36 PM



Contact Mobilitypower to request your charging card or token, or to check the status of your existing request.








Step-by-step plan

  • If already requested: check the status.
  • New request: complete the application form.


Additional information

  • If you have already submitted a request, first check the status of your ticket by logging into the Mobilitypower portal and reviewing your tickets.
  • If the request has been pending for more than two weeks, be sure to follow up with Mobilitypower.
  • Fill in the application form here if you believe Mobilitypower has not yet been informed of your request.



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