Contact Mobilitypower immediately to have your PIN resent or reset (if possible), or to request a new card.
Step-by-step
- Report the issue to Mobilitypower right away.
- Mobilitypower will attempt a reset or will request a new card.
- Keep your PIN safe and stored separately from the card.
Additional information
Inform Mobilitypower so they can perform the necessary verification and check whether the PIN can be resent or reset. If not, they will likely need to order a new card.
Never write the new PIN on the card or keep it with the card, and do not share it with others to prevent misuse and blocking.
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