My insurance certificate is missing, how do I request it?

Request a new insurance certificate through the leasing company, the insurer (if external), or Mobilitypower.

Step-by-step plan

• Check your document folder.
• Report the missing document.
• Receive and place the new certificate.

Additional information

• Look in the glove compartment, document folder, or check whether you may have received the document by email (digital version).
• Fill in the request form and Mobilitypower will request a new insurance certificate for you.
• Once you have received the new document, place it in the correct spot in the car (usually in the document holder or a digital folder).
• Tip: Make sure that not only you have the document if someone else also drives the car (required in case of inspection).