Report the incorrect mileage immediately to Mobilitypower or enter it via the XPOmobile app (if available to you).
Step-by-step plan
- Check the exact mileage on your dashboard.
- Contact Mobilitypower and report the incorrect input.
- During your next refueling sessions, make sure to enter the correct mileage (tip: take a photo or keep a note handy).
Additional information
Check your dashboard to confirm the correct mileage and note it down along with the date and time of refueling.
Inform Mobilitypower that an incorrect mileage was entered, along with the correct value and refueling details.
They will adjust this in the system to prevent errors in further processing.
Consider keeping a small notepad or taking a quick photo right before refueling. This helps prevent discrepancies in recorded mileage.
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